The Adventures of Pepot Kuripot and Dora Gastadora

I have always been a big fan of our good friend Pol Medina, Jr. and his “baby” Polgas, the anthrophomorphic dog of the Sungcal family of the very popular comic strip Pugad Baboy.

Aside from finding out if my articles submitted to Youngblood were already published, reading the weekly Pugad Baboy was one of my main reasons for having the Philippine Daily Inquirer newspaper every Sunday back in the 90’s. I would cut out the comic strips from Inquirer and paste them on an old and unused photo album as one of my favorite weekend hobbies.

Then Pol Medina, Jr. launched his “very best of Pugad Baboy” and the very first compilation book of his comic strips published on Inquirer.  I had to save money just so I could buy Pol’s book by then.

Good thing one of my cousins is a big fan of Pugad Baboy as well and I didn’t have to buy the succeeding editions of Pugad Baboy collections. Nanghihiram na lang ako. 😛 Continue reading The Adventures of Pepot Kuripot and Dora Gastadora

Putting Service at the Center of Being a Call Center Agent

I never had a full time work as call center agent but I have been involved in a BPO (business process outsourcing) sector for several years. My wife was also a call center agent and a customer service executive for the most part of her short but meaningful professional life.

In both occasions, we have learned the importance of knowing how to serve your customer best.

Being a call center agent means being the voice behind a company. As such, all call center agents should have a strong commitment to providing topnotch customer service. Continue reading Putting Service at the Center of Being a Call Center Agent

Educating Our Financial Freedom Defenders (Financial Readiness Initiatives)

When we conducted the F.I.T. (Financial Intelligence Training) for our Philippine Air Force soldiers, we had in mind the importance of championing the financial literacy cause to the key persons of this organization. We believe that educating our troops on a one-day sit-class is not enough. The effort and the project should be continuous.

Our fellow financial literacy advocate and Air Force rescue helicopter pilot, Maj. Badong Dee, thought of presenting this project to the Board of Directors of the Philippine Air Force’ Airmen Club.

On May 8, 2014, it’s the turn of Fitz Gerard Villafuerte (Ready To Be Rich) and Joey Tayaban (Truly Rich Club) to convince the PAF Airmen’s Club Board of Directors.  The Airmen’s Club is the umbrella organization of all Enlisted Personnel. The mission is for the club to initiate and ask for the need of financial literacy for the Philippine Air Force troops. The proposed program is dubbed as Financial Readiness Initiatives. Continue reading Educating Our Financial Freedom Defenders (Financial Readiness Initiatives)