Join the Money Summit & Wealth Expo 2014! Get Discounts Here!

For the past few years, we have been supporting Learning Curve events in promoting the best yearly financial educational event called the Money Summit & Wealth Expo that regularly features the foremost experts in stocks, forex, funds, and real estate in the Philippines.

These include CEOs, best-selling authors, and industry practitioners from the Philippines, Australia, Hong Kong, Singapore, and the United States.

The event has educated thousands of investors at all levels through premium content at the conference and free talks at the expo.

This year, Learning Curve will be launching three co-located conferences: Stock Market Investing Summit, Real Estate Investing Summit, and Forex Trading Summit. Continue reading Join the Money Summit & Wealth Expo 2014! Get Discounts Here!

Putting Service at the Center of Being a Call Center Agent

I never had a full time work as call center agent but I have been involved in a BPO (business process outsourcing) sector for several years. My wife was also a call center agent and a customer service executive for the most part of her short but meaningful professional life.

In both occasions, we have learned the importance of knowing how to serve your customer best.

Being a call center agent means being the voice behind a company. As such, all call center agents should have a strong commitment to providing topnotch customer service. Continue reading Putting Service at the Center of Being a Call Center Agent