Good day!
If you are experiencing problems in accessing the COL Financial and Citiseconline websites or when performing transactions, kindly comment below for the details so I can help you out resolve them by getting in touch with our friends from COL.
You may also directly send your inquiries to the COL Financial Helpdesk by sending an email to helpdesk@colfinancial.com
UPDATE, January 8, 2013 | 2:35PM (PH Time): According to COL Helpdesk, they are having difficulties at PSE with regard to the confirmation of numerous orders causing some delay and slowing down in opening of their webpages.
UPDATE, August 15, 2015 | 4:30PM (PH Time): Unauthorized/invalid log in when account number and password is typed in. Website is undergoing maintenance.
If you are still encountering such problems, you can call COL Financial’s hotline number (632)6515888 so they can post your orders with the same fee of .25%, no extra charge.