We have been very blessed with a number of organized learning events and seminars plus a handful of invitations from respectable institutions this second quarter of the year. One of the events that we were invited to attend is the launching of the new Filipino education-entertainment TV show Nang Magising Si Juan to be aired on GMANewsTV.
The objectives of the TV show are to:
- Engage – Educate – Inspire Filipinos to be wealthy
- Relay the message “Money is easy to handle.”
- Make accessible practical advice from financial experts
Tackling common money issues every Filipino can relate to, this edutainment show not only teaches practical and doable financial management, but also promotes positive values and to correct wrong mindsets in and beyond the topic of money. Continue reading Nang Magising si Juan – A New Edutainment TV Show!
After a successful Cashflow Game event in November 2013, our OFW UsapangPiso Dubai group is bringing back the Rat Race game to our OFW’s on May 9, 2014 at the same venue but with much fun and more giveaways!
Cashflow is an educational tool in board game format designed by Robert Kiyosaki (author of Rich Dad, Poor Dad), which aims to teach the players concepts of investing by having their money work for them in a risk free setting (play money) while simultaneously increasing their financial literacy and stressing the imperative nature of accountability. The board game is based in a financial and economic simulation environment. Continue reading The Cashflow Game Series (Dubai) is Back!
I never had a full time work as call center agent but I have been involved in a BPO (business process outsourcing) sector for several years. My wife was also a call center agent and a customer service executive for the most part of her short but meaningful professional life.
In both occasions, we have learned the importance of knowing how to serve your customer best.
Being a call center agent means being the voice behind a company. As such, all call center agents should have a strong commitment to providing topnotch customer service. Continue reading Putting Service at the Center of Being a Call Center Agent